Help & FAQ

You photograph the front and back of a trading card, and CardFlow identifies it, writes an eBay-ready title, suggests a price, and lists it to your connected eBay store — in seconds.

Four steps: (1) Add photos of your cards, (2) Identify them, (3) Review the details and price, (4) List to eBay. You can do one card or a whole batch.

To publish listings, yes — you connect your eBay account once in Settings. You can scan, identify, and price cards before connecting; you just can't publish until eBay is linked.

Identifying one card uses one card scan. Your plan includes a monthly amount, and you can buy one-time top-ups anytime in Settings → Plan & credits.

Identifying pauses until you add more. You can upgrade your plan or buy a top-up from Settings, and you keep everything you've already scanned.

No — if identification fails, you aren't charged. You're only charged when a card is successfully identified.

A single is one card as its own listing. A lot bundles several cards into one listing sold together. A You-Pick lists many cards under one listing where the buyer picks which one they want — great for selling a set card-by-card.

CardFlow suggests a price based on recent comparable eBay sales. It's a starting point — you can always edit any price before listing.

Yes. Open the listing from My Listings and use “Add cards” to scan more copies in. CardFlow keeps your local stock in sync with what's sold on eBay so you never oversell.

They're stored securely and sent to our AI provider (Anthropic) only to identify the card. They aren't sold or used for advertising.

Yes. Your eBay access is encrypted and used only to perform actions you initiate. You can disconnect anytime in Settings, which immediately deletes the stored access.

From Settings, or by deleting your organization in your account settings. This permanently erases your CardFlow data — images, listings, and records. It can't be undone.